Our Privacy Policy

1. Privacy Policy

At Regional Retreats Ltd, we value and respect your privacy, and we are committed to protecting your personal information. This policy explains how we handle your personal data after it's collected through any of our channels, including our website, advertising platforms, phone communications, and any future digital services or channels as they evolve.

2. What Information Will We Collect?

We may collect the following information related to you or other members of your party:

Names and contact/address details, including telephone number and email address of the person booking and guests' names.
Credit/debit card or other payment details (including card number, cardholder name, expiry date).
Special requirements such as disabilities or medical conditions that may affect your arrangements.
Dietary restrictions, which may reveal your religious beliefs.

You're responsible for ensuring that other members of your party are aware of this policy and consent to your acting on their behalf in all dealings with us.

3. How Will We Collect This Information?

We'll collect personal information from you:

When you book directly with us.
When you communicate with our team.

4. Updates and Changes

As our privacy statement may change, we encourage you to review it periodically. Any changes will be posted on our website or made available on request.

5. External Links

This privacy statement applies only to our owned and controlled websites. Links to third-party websites are not covered.

6. What Will We Do With It?

We'll use your information to:

Complete your booking, including using your name, address, and credit card details.
Manage your arrangements, send notifications, and communicate with you.
Disclose necessary information to service providers for your arrangements.
Process credit/debit card payments securely.

We may need to disclose your information:

Where required by law or legal authority.
In case of a company acquisition.
To data processors or organisations performing business functions on our behalf.
For marketing purposes, but you can opt out at any time.

We've implemented security measures to protect your information, but we can't guarantee complete security over the internet.

7. What Can You Do?

If you don't agree with our use of your information, please inform us promptly. You can also request a copy of your information and correct inaccuracies. You can opt out from our communications at any time by emailing us: contact@regionalretreats.com.